1. What types of gifts do you offer?
At BexGifts, we offer a wide range of gifts including personalized items, curated gift boxes, and seasonal selections. Whether you’re looking for something unique for a birthday, anniversary, or just because, we have you covered!
2. How can I personalize my gift?
Personalization options vary by product. Typically, you can add names, messages, or choose from a selection of designs during the checkout process. For specific personalization requests, please contact our customer service.
3. Do you offer gift wrapping?
Yes! We offer gift wrapping for an additional fee. You can select this option at checkout, and we’ll make sure your gift is beautifully wrapped and ready to present.
4. How long does shipping take?
Standard shipping usually takes 3-5 business days. We also offer expedited shipping options if you need your gift sooner. Please check our shipping policy for more details.
5. How can I contact customer service?
You can reach our customer service team through the contact form on our website, via email at [email protected], or by calling our hotline at +92 305 111 8908. We’re here to help!
6. What is your return policy?
We want you to be completely satisfied with your purchase! If you’re not happy with your gift, you can return it within 30 days of receipt. Please ensure items are unused and in their original packaging. Custom items may be non-returnable, so please check the product description.
7. Do you offer bulk orders or corporate gifting?
Yes, we do! For bulk orders or corporate gifting inquiries, please contact us directly for special pricing and customization options.
8. Can I change or cancel my order?
If you need to change or cancel your order, please contact us as soon as possible. Once an order is processed, we may not be able to make adjustments.
